Customer Service

 

Welcome to the Peace Compass Customer Service Center…

 

Peace Compass is here to help!
IMPORTANT: Due to limited one-on-one resources, if you have questions about your program materials and lessons, please refer to the Facebook group. You will get faster responses from fellow peers. For tech or billing questions/concerns please visit the Contact Page. Thanks!

Privacy Policy

Your contact information, personal and financial information are totally safe and secure. We promise your information will never be sold, traded or shared with anyone. Read more about our Privacy Policy.

Mission and Philosophy

All PeaceCompass.org information, services and products are offered in good faith with our philosophy in mind. Find out more about our Mission and Philosophy.

Terms of Service

Using this site constitutes agreement and understanding of the Terms of Service. See details of Terms of Service.

Guarantee of Quality

We want you to be happy with our services and products. If you are unhappy with the quality of the product or service you received, please let us know immediately to invoke this Guarantee of Quality.

Copyright Policy

Thank you for respecting our site. See Copyright Policy.

Contact Us | Questions About Services & Products

You’re welcome to ask questions about our services and products. We also appreciate your assistance in reporting typos, broken links, and any other constructive feedback.
Please Note: due to the high volume of internet traffic and questions, we are typically not able to respond to questions that do not directly pertain to our services and products. Thank you for your understanding.
Contact Us Page

Privacy Policy

Your contact information, personal and financial information are totally safe and secure. We promise your information will never be sold, traded or shared with anyone. Period.

PeaceCompass.org recognizes that our users have legitimate concerns about privacy. This privacy policy, which is part of our User Agreement, sets forth our practices regarding the collection and use of “personal information”. “Personal information” is information that personally identifies you, including, for example, your name, address, and email address.

PeaceCompass.org uses personal information, among other things, for billing purposes, to anticipate and resolve problems with your service, to personalize your service, to investigate activity that may violate our user agreement, and to develop and market products and services that may be of interest to you. Your email address, name, financial information and any other private details you provide, will not be sold, traded or shared with any other company or group for any reason, unless required to do so by law. Any personal information revealed in the course of sessions and/or products will be held in the strictest of confidence. You provide certain personal information when you: send email messages, submit forms, visit this website or send other information, or purchase goods and services. Additional information may be required for other services. For example, a chart or reading of certain kinds may require your place of birth. This additional personal information is usually specific to a certain purchase.

We do implement Google Analytics Advertising Features and the data collected is solely used by our analytics team and follows our code of conduct listed above. To opt out of  google analytics please go here. This will also remove other websites from collecting non-identifying information about you.

Our servers automatically collect information about which pages are viewed within this site. We use a feature of your browser to assign a User ID that automatically identifies your device as you travel through the site. These are automatically disabled once you leave this site. This is a common, harmless Internet procedure.

Rest assured, we do not support spamming and all your personal information will be held in the strictest confidence.

The Peace Compass Mission and Philosophy

Clear Mind. Full Heart. Happy Life.

A Peace Compass Perspective…

All Healing is Self-Healing
Ultimately, all healing comes down to your own healing…even when it comes down to the healing of the world. Every drop in the ocean of humanity needs to be clean and pure to fully drink of it. Each drop that allows for clean and refreshing nourishment provides a deeper level of purity for the global ocean. Every drop counts.

Respect for Personal Space & Healthy Boundaries
Healthy boundaries are essential in order to maintain healthy relationships, including professional and therapeutic relationships. Peace Compass is committed to creating space for respectful learning, healing and coaching.  All users and clients of PeaceCompass.org are required to honor healthy boundaries.

Emotional Healing
Sessions can bring up emotions that have been stored in your system. You are encouraged to take the time in your life to find a quiet place to listen to, and regularly express, your emotions. Owning your emotions and taking responsibility for your emotional healing is key to improving your overall health and well-being.

Spiritual Free Will
Choices made in the present affect future outcomes. As we respect your free will to choose and create your own experience of reality, we focus on the present moment. Focusing on empowering you and the world in the present moment, the highest and healthiest choices create the world we want to live in.

Divine Support
You are a child of the universe who has a purpose here on Earth. You are on a healing journey of bringing your physical reality into alignment with your spiritual intent. Divine energies are around, offering you support in walking your highest path…

Terms of Service

PeaceCompass.org and its’ affiliates strive to provide professional and friendly customer service and a place for people to integrate healing into their lives. With this in mind, your usage of peacecompass.org constitutes the following agreement from yourself…

No Transfer of Intellectual Property
All materials are copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorized to use any of Peace Compass’ intellectual property for Client’s business purposes. All intellectual property, including Peace Compass’copyrighted program and/or course materials, shall remain the sole property of Peace Compass. No license to sell or distribute Peace Compass’ materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by Peace Compass is confidential and proprietary, and belongs solely and exclusively to the Peace Compass, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Peace Compass. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, Peace Compass will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

Copyright Policy

No part of this site may be reproduced in whole or in part, without authority granted in writing prior to use.

Any unauthorized use of content may result in action by PeaceCompass.org including but not limited to, complaints to ISP of offender and Civil Liabilities for Copyright violation.

Thanks in advance for respecting PeaceCompass.org.

Site Use

Use of this site in any form constitutes agreement and understanding of the Terms of Service.

This site is not to be used for any illegal purposes, spamming, denial of service attacks, or any other prohibited activities. This site is copyrighted and is not to be scraped for addition to other sites, nor redirected to misleadingly sites under the name of another site. If information provided on this site appears on any other sites, PeaceCompass.org cannot be responsible for this content, nor how it is used, nor construed.

Security

We use industry-standard efforts to safeguard the confidentiality of your personal information, such as firewalls and encryption. However, “perfect security” does not exist on the Internet.

Liability Policy

PeaceCompass.org and its administrators will not be held liable for any personal issues arising from the use of this site or its services. Any choices or decisions made as a result of information provided by this site, is an act of independent will on your part. PeaceCompass.org and its administrators are not responsible for the consequences of any such actions.

Use of this site in any form constitutes agreement and understanding that PeaceCompass.org has, in good faith, offered services which are intended as tools for entertainment and growth. We can make no guarantees regarding the validity or truth of any and all information obtained through the site.

All persons accessing this site acknowledge that PeaceCompass.org and its administrators have provided all the content and services available at https://www.PeaceCompass.org http://www.PeaceCompass.org and any subdomains in good faith. Our consultants are professional consultants; however, any comments offered are strictly personal opinions based on training or life experience.

PeaceCompass.org and its administrators are not responsible or in any way liable for any technical problems that may arise from use of the utilities provided by PeaceCompass.org. This site is provided on an AS IS basis.

Special Admonitions For International Use

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from the country in which you reside.

Indemnity

You hereby agree to indemnify and hold PeaceCompass.org and its administrators, affiliates, subsidiaries, licensees, shareholders, board, other partners and employees harmless and acknowledge that we shall not be responsible or liable, directly or indirectly, for any claims, proceedings and actions, deemed to be caused or alleged to be caused by any goods or services through our site, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the site, your connection to the site, your violation of the Terms of Service, or your violation of any rights of another.

Medical & Legal

You agree that any opinions or advice that may be construed to have a medical, psychiatric, financial or legal foundation are the opinions of a lay person and are not to be interpreted as anything but that. If you have medical, psychiatric or legal concerns, we strongly suggest you consult a licensed professional with expertise in that area. All site content, utilities and services provided by this site are provided for entertainment and personal growth purposes only.

Links

This site may provide links to other web sites or resources. Because PeaceCompass.org has no control over such sites and resources, you acknowledge and agree that PeaceCompass.org is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that this site shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. This also includes Facebook Groups.

Guarantees And Warranties

Our Minimum Guarantees
Unless otherwise noted, all ‘digital products’ come with an 60 day guarantee. Shorter conditional guarantees apply to services, so check the sales material at the time of your order for details. If you do not understand or agree with any of these conditions, please do not order this material. If you require further clarification, please contact [email protected]

PeaceCompass.org provides many different healing services, including, but not limited to life coaching, spiritual retreats, clairvoyant readings, spiritual healings, holistic healing, global meditations, online meditations and personal meditations. PeaceCompass.org guarantees that its paid products and services will be to your satisfaction, with certain disclaimers. (See, Disclaimer of Warranties, below.)

Guarantee Policy

PeaceCompass.org will offer refunds of any paid services if the client voices their objection to the quality of the on-line services within the first 10 minutes of any paid services. Off-line services need one week before hand. Clients who have obtained refunds for this reason may be refused additional services.

Unless otherwise specified, PeaceCompass.org will offer refunds of any paid products if the client voices their objection to the quality of the product within the first week of receiving any paid products. Clients who have obtained refunds for this reason may not be permitted to purchase additional products. Free trials are your guarantee that you are satisfied with the product. Post the free trial period, no refunds will be given nor an exchange for the value of the product.

If any technological problems arise while a client is trying to access their product or service, it will be addressed and every attempt will be made to correct it. Alternative forms will be offered. Any client not satisfied by the alternative means will be eligible for a refund provided the service has not yet been provided. If a session has been provided in part, the client agrees to make every effort to use an alternative method to access their session in order to ensure a fair outcome for everyone.

We cannot be responsible for the quality, delivery or warranty of the products and services provided by our affiliates. All claims and concerns must be followed up by the client directly with the providing affiliate.

Disclaimer Of Warranties

You expressly understand and agree that:

Your use of the site is at your sole risk. The site is provided on an “as is” and “as available” basis. The act of purchasing a service or product validates you have discerned that this site operates in ‘good faith’ and that your purchases are based on this decision.

Any material downloaded or otherwise obtained through the use of the site is done at your own discretion and risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

This site makes no guarantees, either expressly or implied, to the accuracy of any session, reading, or content of any nature. This warranty is hereby void if dissatisfaction is not expressed immediately and for a single specific purchase. To prevent abuse of our refund policy, this site reserves the right to limit or refuse purchases from individuals who invoke this warranty more than once.

Client Responsibility

Programs and courses are developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. Peace Compass makes no representations, warranties or guarantees verbally or in writing. Client understands that because of the nature of the program and extent, the results experienced by each client may significantly vary. Client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that Client will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. Peace Compass assumes no responsibility for errors or omissions that may appear in any program materials.

Payment Policy

Fees
Unless otherwise specified all payments are in USD.

Life By Intention
The fee for Life By Intention are the following two options: 1 payment of $997 (due today), 12 monthly payments of $97. If you select the 12 monthly payments, you will pay the first installment today, and $97 each month for an additional 11 months from the date of purchase, for a total payment of $1,164. If you choose to pick this option, you are responsible for all 12 payments unless a refund is requested according to the terms further outlined below.

New Beginnings Complete Online Meditation Course
The fee for NB are the following two options: 1 payment of $297 (due today), 3 monthly payments of $117. If you select the 3 monthly payments, you will pay the first installment today, and $117 each month for an additional 2 months from the date of purchase, for a total payment of $351. If you choose to pick this option, you are responsible for all 3 payments unless a refund is requested according to the terms further outlined below.

To ensure continued quality and service, payment is required prior to the delivery of any service or product. Clients may pay by credit card, cheque or other means, providing that payment is received prior to service or product access. All payments are made through state-of-the-art technology and encrypted services.

Refund Policy

We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies in the program. We offer a 60-day refund period for purchases. However, in order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. Please note, if you select the monthly payment option we are not able to stop payments without a refund request being submitted.

In the event that you decide your purchase was not the right decision, within 60 days of enrollment, contact our support team at [email protected] and let us know you’d like a refund by the 60th day at 11:59 EST. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 60th day, you will not be granted a refund.

The work that you need to submit for Life By Intention with your request for a refund includes ALL of the following items:

  • All completed worksheets from Day 1 to Day 60. This is all to way to Module 3 Lesson 2.
  • A letter from a friend or family member that has known you prior to your enrollment and knows you well. This letter is a statement sharing that they have not seen any positive development in your life.

The work that you need to submit for New Beginnings with your request for a refund includes ALL of the following items:

  • An 250+ word essay sharing your journey. Listing at minimum 6 tools from the course and how you have applied them into your life.

We will NOT provide refunds more than 60 days following the date of purchase. After day 60, all payments are non-refundable and you are responsible for full payment of the fees for the program and course regardless of whether you complete it or them.

Please note: If you opted for a payment plan and you do not request a refund within 60 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.

All refunds are discretionary as determined by Peace Compass. To further clarify, we will not provide refunds after the 60th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected]

Sessions Policies

Late Policy

For telephone and video services: it is your responsibility to ensure we have your correct phone number, skype or google hangout address and that you are available to answer. At the beginning of each appointment there is a 10 minute ‘grace period’. A call will be placed at the scheduled time, if there is no answer a second call will be placed in 10 minutes. Any minutes after this 10 minute grace period will be deducted from your paid time allotment.

Cancellation Policy

Cancellations with less than 24 hours notice will be charged a fee of $127.00 and missed appointments are charged $197.00. All in usd.

Although you may receive a reminder for your appointments, it is your responsibility to be available for your appointments on time.

Acceptable Use

This site requires that users not access this site unless they are 18 years of age or older and legally entitled to do so in their place of residence or under legal guardian supervision. Any consequences resulting from unlawful use or accessing of this site will be solely the responsibility of the user.

All users agree to be honest and forthright when accessing services. Users found to be masking identities or providing false registrations, financial information or payments may be banned from the site and face consequences including but not limited to: being banned from the site, complaints to the offender’s ISP and Civil Liabilities.

Fraud, namely credit card fraud, will not be tolerated and any offending parties will be prosecuted to the full extent possible.

Further Terms Of Service

This site reserves the right to refuse service to any client for any reason.

Agreement To Terms Of Service

Peace Compass is committed to providing professional customer care and a place for you to integrate healing into your life. By using this site you are indicating that you are 18 years of age or have consent from your legal guardian, that you have read and agree to the terms of service. Also you are indicating that you are providing any information requested of your own free will and are not obliged in any way to do so. In addition you are confirming that all information you provide is correct to the best of your knowledge.

Ok… now that you have read all of that dry stuff and agreed… on to the fun stuff!
Thanks for reading. PeaceCompass.org

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